{
 "agent_no": 122,
 "inputs": {
  "situation": "1) \"Package arrived with a cracked lid, order #A-2231\" 2) \"Still waiting 3 weeks for delivery to Germany\" 3) \"The manual is only in Korean\"",
  "material": "물류팀: 배송·파손, 제품팀: 품질·설명서, 긴급 기준: 안전 문제나 다수 반복"
 }
}